Here’s a story about backups…
- Client told tech her CD-ROM wasn’t working. Client was trying to write to a CD on a CD reader (not writer).
- Tech asked “what are you trying to do?”
- Client explained that they make backups of Excel documents to CD, or at least, they used to.
- Tech made a note to get back to them.
- Tech was busy, so I got back to her, asking “what are you trying to back up?”
- Client said “I think we’re all set because everything is backed up to the server, right?”
- I said “no, your stuff is on your local hard drive, not the server, so it is NOT backed up.”
- Client replied “We will just back up to thumb drives, so we are all set.”
- I said “That is the sort of thing most of our clients stopped doing ten years ago, in favor of automatic backups.”
- Client replied “I’m confused. I thought everything was getting backed up.”
So… what are we discussing here?