I have worked with a lot of stupid people in sales. Here’s a sample of this week’s gems:
Me: “I need Brand X firewall with 1 year of Standard Support and 1 year of Web Filtering. This is for the office of
Doctor Client
123 Any Street
Anywhere US 12345
111-555-1212
[email protected]”
Sales Rep: “Here is your quote on one Brand X firewall with one year of Standard Support and one year of their Full Boat Package.”
(Note that the Full Boat Package includes the Web Filtering, Standard Support, and several other services, which we don’t need. So why would I order the Full Boat AND Standard Support?)
Me: We don’t need Full Boat Package, just Standard Support and Web Filtering.
Sales Rep: I need the full end user information.
Me: “I gave it all to you in my first email.”
Sales Rep: <drool>