Me: Hi, Tech. We’re assisting XYZ Corp., a customer of yours, and we need a new version of ABC App to run on their new server.
Tech: Uhhh… yeah, we got that.
Me: Great! Can I download it?
Tech: We can send you a CD.
Me: We’d like it today.
Tech: I can email it to you!
Me: How big is it?
Tech: About 50MB.
Me: (yeah right…) Okay, do that.
Hours later…
Me: Hi Tech’s voicemail, we still haven’t gotten that file. Maybe you could use http://senduit.com or http://wikisend.com to send it to us?
Time passes…
Tech: I tried both of those sites, but they don’t work. Can I just use our FTP site to get it to you?
Me: …