Client just called asking if we knew her password, which she claims we set for her, in 2010. (We did not.)
This client hasn’t done business with us since last year.
She also has been using this password for the last two years, but apparently forgot it today…
Stupid word of the day: Stupiphany (from the Urban Dictionary).
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A sudden, intuitive perception of or insight into the reality or essential meaning of something very basic, annoyingly obvious, or – in hindsight – really stupid. The person having the stupiphany is generally greatly excited, while observers just shake their heads at how obvious the answer was. Continue reading Stupiphany
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