Registrar:
Hello Me,
We would like to apologize in advance for sending you this email even though you selected not to be contacted in future. Taking this into account, we understand that you may not wish to continue correspondence.
We have noticed that you are transferring your domains away. As we do appreciate you as a customer and would not like to lose your business with us, we have assigned special pricing to your account which makes you eligible to:
<<At this point Registrar inserts various promos and discounts we’re now eligible for here.>>
May we ask you to kindly describe the reason of your moving your domains from us in more details? Was there any difficulty that you faced?
We would greatly appreciate you providing as many details as possible, as this would help us resolve the issue sooner for you.
Looking forward to hearing back from you.
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Regards,
Elena T.
Registrar Concierge Representative
Me:
What domain(s) is this regarding?
Thanks,
Me
Registrar:
Dear Name,
Thank you for getting back to us!
We would like to point out that special pricing has been assigned to your Registrar account permanently, so that you can take advantage of further purchases (registrations / renewals / transfers) with Registrar with discounted price. The affected domains are domain with the .com / .net / .org / .biz / .info TLDs.
No coupon code is required, discounted price will be applied in shopping cart automatically.
Please let us know if you have further questions.
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Regards,
Anastasia D.
Registrar Concierge Representative
Me:
I suppose I could ask what domains this was regarding, you know, in case someone was trying to hijack my account or something, but I think I know what the answer would be. Maybe I should reply anyway and see if I can get additional discounts!
